In our years providing smart manufacturing solutions, we have come up with various helpful tips, reporting examples, and best practices learned from our ShiftWorx users.
To be able to rapidly switch from one view to another, many customers choose to open multiple instances of ShiftWorx, with:
The examples to the left shows that 2 instances of ShiftWorx are running, with the WatchLive instance in one tab, and narrative in the other. This is the view that would be typically on the floor for everyone in that area to see.
In the example, only 2 of the machines are active this particular day. If a supervisor or manager wants a quick view of down time reasons for these two machines, they need only click the Narrative ShiftWorx instance on the browser bar. In the example to the left, the second instance of ShiftWorx is set to the Narrative module showing the activity of machine 20 and 24.
Having 2 instances running eliminates the need to go back to Dashboard to change between the WatchLive view and the Narrative view.
On the Narrative screen to the right, the small “notes” icon beside the machine name is amber, indicating at least one downtime period has a note added to it by the operator or maintenance person. Clicking on the “notes” icon will open up a window that displays all the notes added recently, indicating the time and date the note was added.
Paying attention to these notes by speaking to the operator or maintenance person and mentioning that you’ve read it is important to do, even if you cannot resolve the issue at that time. If operators know the notes are read, they will continue to enter them. If they are not being read, they will likely stop.
Downtime reason codes can be grouped into categories, and each category can have its own color. This is very useful for making key information evident at a glance. For instance, if all:
A quick glance at the Reason Code Report would draw the viewer to the appropriate conclusion quickly.
In pareto format, seeing grey, green and amber columns on the left indicate everything is going according to plan. Seeing red columns closer to the left side however, indicate that something unexpected requires attention.
To encourage Operators to enter reason codes, the Reason Code Report includes a report that shows what percentage of down time periods have been identified. The example to the right indicates strong buy-in by the Operators.
Five best practices that improve reason code usage (and overall engagement) include:
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